The evening before
If you agreed to texts, we text you a reminder the evening before your pickup, after 5 PM where your car is. If we can’t text you and you gave us your email, we email you instead.
What to have ready
- The title, signed where the seller signs. Hold onto it until you are paid.
- The keys, if you have them.
- Your ID.
- Your things, out of the car.
- Your license plates, if your state has you keep them.
Each state has its own rules for selling a car. Find your state to see what yours asks of a seller.
When the tow truck is on the way
When your buyer or their driver taps On my way, we text you, and your board says “The hook’s on the way”. The text gives the driver’s first name when your buyer gave it to us.
Getting paid
Your buyer pays you the full amount of the bid you took, when they pick up the car. They pay you themselves: BeaterBoss doesn’t hold or send the money, and you never pay us anything. How they pay is up to the buyer, so if you want to know before the day, ask them in your messages.
The driver checks that the car matches your listing. Bids are for the car as you described it, so if something has changed, tell your buyer in a message before they come. If they offer you less than your bid, you don’t have to accept: If something goes wrong at pickup says what to do.
Closing out the sale
Once your pickup time starts, your board asks whether your buyer picked up the car. Press Yes, it’s gone when it has, and your board asks once more to make sure before it closes out the sale. If your buyer comes before the booked time, you don’t have to wait: once a time is booked, the “Already picked up?” link on your board does the same. If you haven’t answered by the next day, we ask you again by text or email. When your buyer or their driver marks the car picked up, that closes the sale too, and if nobody says anything either way, it is closed out a few days after the pickup date.
Once the sale is done, your board asks how your buyer did, including whether you got the full amount, and you can review your buyer. If anything was off, open “Need help? Message BeaterBoss” on your board, or reply to one of our texts, and tell us.