You book the pickup on the same screen where you take a bid. Booking is what takes the bid, so nothing is final until you press Book.
The times you can book
You can book the time on the bid, or any later time that buyer has open, up to a week ahead. You can’t book a time earlier than the one on the bid, a day the buyer is closed or a time they are already full. A time that has already started can still be booked while at least an hour of it is left. If no time is open, the screen says so, and it is worth checking back in a little while.
Where the car is
Type the street address where the car is. As you type, addresses may be suggested under the box, and picking one fills in the street, city, state and ZIP code for you. The city, state and ZIP code also have boxes of their own, and the ZIP code starts as the one on your listing. You can also leave a note for the driver, like where the car is parked. We take phone numbers and email addresses out of the note, and your buyer and their driver can read it.
Your street address shows only on the driver’s job page, and only on the day of the pickup and the day after. Your buyer’s own screens never show it. Our team can see it too, so we can help if something goes wrong.
After you book
If you agreed to texts, we text you the time, with what to have ready: the title signed, the keys, and your things out of the car. If you gave us your email, we email you as well, with a link to add the pickup to your calendar. Your buyer is told the time too. Pickup day and getting paid has the rest.
Changing the time
Until your buyer says they are on the way, your board has a Change the pickup time link. The same rules apply: the time on the bid or a later time the buyer has open, up to a week ahead. We tell your buyer the new time, and we send it to you by text or email.